If I have the rear doors closed it usually works better than if open. I have my antenna up on the back of my van and the inside antenna tucked into the headliner between the front seats. It is fairly directional inside and usually needs the body of the vehicle between the outside antenna and the smaller inside sending unit. Had that happen in two different 12v outlets, and may try a new dedicated outlet of a different type. A touch and a fiddle makes it work the red light actually gets brighter and the green light on the box lights up. It sometimes will appear to be plugged in and on (red light on) but it is not all the way on, as in light is on but no power is going to the box (no green light). One thing I have noticed with it, repeatedly, is that the 12v plug end could use some improvement. Even when I don't think I have any service (I dont know what percentage it takes to show a single bar), it seems to help the phone cycle through and find a bar, then more. If I have any service at all, it will typically double or triple it. I've had my weBoost Drive 4G-X OTR for a year and three months and have had it all over the country, from the coast of Maine to the Mexican border.
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